Jun 2, 2016

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How Does Tesco Mobile Service Help?

Customer service is very important nowadays. People buy cell phones depending upon the availability of their customer service. Mobile phones have now become an essential part of our lives. It has several functions. So, choosing the best phone for you will be quite difficult as there are so many companies with so many different kinds of phones. Tesco Company is mainly in UK, Ireland and a few more places that provide proper customer service up to the needs and expectations of the customers. It is a mobile virtual network operator.

Tesco mobiles are really affordable and there are a lot of choices. Apart from good customer service, you can have 4G network without extra cost. You can even earn club card points.


Why Choose Tesco Mobile?

Tesco mobile provides additional features and is very reliable. You can even call the Tesco mobile customer services for any kind of problems that you face regarding or mobile access or the bill charged or may be something else. If you want to buy it online then you may do so. It is quite convenient and suitable too. The services offered are very good.

For example- if for certain reason, you want to return the ordered product, you are allowed to do so and on top of that you will be fully refunded. The exact price will be charged at the time of delivery and all the prices are inclusive of VAT. When you place your order, you will receive an order number which you should remember at the time when you are receiving the delivery. The order number is mandatory.

Tesco Mobile Services

The services they provide are appreciated by the customers. When you order online, delivery time will be specified at the time of the order placement. You have to show the order number to receive your product. Thus, we can say that they are very organized in their work. If you want to return the product, then you have to do it within 30 days. If the product appears to be faulty within 12 months of your order, then they will ensure refund, repair or replacement of the product.

You can also cancel your order if you wish to. It is advisable that if you want to make any changes in your order, do it before placing it. Tesco mobile service offers online help through help centres where every query of yours will be fulfilled up to your satisfaction. You can even e-mail them if you have any problem regarding your phone. They will get back to you within 48 hours and will solve your problem. If you do not want these, you can try out live chat for speedy solution of your problems.

After reading this article, you will be aware of the friendly services provided by Tesco mobile service providers. There is always a customer service representative to help you all the time. Just give it a try and experience the facilities provided by the Tesco mobile. I don’t think that you will regret choosing Tesco mobile.

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May 25, 2016

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Choosing The Best Tesco Mobile Plan For Your Need

Tesco mobile is a virtual network operator in the United Kingdom, Ireland and some other places. Choosing a Tesco Mobile is a correct choice as per my opinion because it is affordable and provides very good customer service as well. There is something more to a Tesco mobile than what you know actually about it.

Know About Tesco Mobile 

If you are in need of a monthly plan that lets you save your money, then Tesco can be a good option. It offers handsets from i Phones to Samsung mobiles and then the cheaper ones. If you don’t want a handset, there are many plans for only SIMS. It also lets you upgrade your phone if your pay-monthly plans include Anytime Upgrade contracts.

You can cap your monthly bills in order to keep a track on how much you spend each month. It sets a specific limit on how much you spend. You can increase or decrease it according to your choice. You can add family members to your monthly plan and each member can choose between 150 extra minutes of calls to any network, 250 MB extra data each month or 500 minutes of calls to any Tesco mobile numbers. You spend £1on a plan and for that everytime you will earn Club card points.


Choosing The Right Plan

People always tend to choose the plan that provides greater service in less amount of money. Got to the official website of Tesco and compare the plans. Tesco is there in most parts of the United Kingdom. Open the website and choose any plan according to your need and see whether it is affordable or not. If you are taking an Internet connection, check the speed it offers and also the data provided by them.

There are prepaid as well as postpaid plans. Prepaid plans are best suited to seasonal customers with a fixed budget. Postpaid plans provide unlimited usage and are really flexible. It is suitable for those who use their mobiles on a regular basis throughout the year. You get free 200 or 300 minutes that is of course better than the prepaid plans. Postpaid plans are best for business man or entrepreneurs. Depending on your situation you can choose your plan that will be best for you. These plans are good in their own way. You have to make your own choice.

Tesco mobile thus offers several plans. You can choose the plan you like and enjoy the services to the fullest. Try to analyze which plan is best for you because that can help you to save money. After reading this article, you will understand about the plans and services offered by Tesco. This will help you in making a choice between so many different plans.

Tesco is one of the most renowned companies which provide excellent mobile services. You can always have a look at the customer reviews for your own satisfaction. So, decide the plan and subscribe for it. You can do so online also which will be more convenient to you.

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May 19, 2016

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Customer Service Guidelines Of Tesco Mobile

Mobile or cell phone is an important part of an individual’s life. Nowadays we cannot even take a step without our mobile. But choosing the right mobile is very important. You should choose a company such that it provides a proper customer service when you need it the most. Tesco Company is in UK, Ireland, and many other places.


Important Things About Tesco Mobile 

  • The prices on the website of Tesco are not the actual prices. The exact price will be charged when your order will be picked at the time of delivery. All prices are inclusive of VAT if not stated otherwise. You may call Tesco mobile customer service for any type of queries. When you have received your order and for some reason you want to return it, then you can get a full refund.
  • If for a certain reason, the company is unable to supply a particular item, they will not be liable to you.
  • Your order signifies an offer to buy from them. A contract is made only when they notify that the order is available at the store. It is available for domestic use only.
  • If you place an order online and your basket value, that is, the value of the products in your basket when you confirm your order is less than the Minimum Basket value they will add the Minimum Basket value to the cost. If you change your order then and the new Basket Value is greater, then the Minimum Basket charge will be removed. They cannot combine separate orders once you have finalized your order. So, it is preferable that you make the changes before placing your order.
  • Delivery will be to the place as you have stated on the order form. They will deliver to the main entrance of the delivery address. Tesco delivers only to some specified regions in the UK. Delivery time will be said when you place your order.
  • If you want to collect your order from any store, you can mention the time slot and the store when you place your order. You have to bring the order number, and then you will receive your required product.
  • If you wish to return the product, then you should do that within 30 days. In such a case your money will be refunded to you. If you find anything faulty in the product within 12 months, then they will give you a full refund, repair or replacement.
  • You can even cancel your orders by clicking on ‘my account’ where you will find an option to cancel your order under the link ‘my  orders’.

There is online help available from the help centres where every question of yours will be answered up to your satisfaction. If you have any problem regarding your cell phone or even accessing it, you can even email them. If you send any email, they will give you a response within 48 hours. If you want a speedy response, then go onto the livechat. If you are unable to talk to them, you can always have a live chat, and the advisors are happy to help indeed.

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